FAQ
Shipping & Returns
Pillow Inserts
Does my pillow come with the insert?
No, we offer pillow covers only at this time. We hope to offer down inserts soon – sign up for our mailing list here to be the first to know when we start stocking inserts.
We recommend a down/feather insert the same size as the listing dimensions. All pillow covers are made 1″ smaller than the listed dimensions to ensure a nice, full looking pillow (because no one wants a sad, flat pillow). This means a 20×20″ cover is actually 19×19″ finished size.
Fabric Samples
We do our best to ensure that all product photos are as true to life as possible. However, due to various monitor settings it’s impossible to know whether the colour is displaying perfectly on your device.
If you’re looking to match existing decor, ordering fabric samples is the best way to get a feel for the colour & texture of a fabric. Most listings will have a fabric sample option available here – if not, let us know.
Custom Orders
We’d love to make something unique for you! Please email details (fabric, sizing, etc) to hello@kellymodern.com for a quote.
Payment Methods
All payments are securely processed by Shopify. Most debit & credit cards are accepted as well as PayPal, Apple Pay, Google Pay and Shop Pay.
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